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What are Azure AI Agents and How Do They Work? Introduction Azure AI is changing the way people work with technology. It helps businesses build smart applications that can understand information, answer questions, and complete tasks. Today, many companies use intelligent systems to save time and improve customer service. If you are learning through Azure AI Training , understanding AI agents is one of the most important topics because these agents are becoming a key part of modern business applications. Think of an AI agent as a digital assistant. It can understand a request, find the right information, make decisions, and complete tasks. Unlike traditional software, an AI agent does not simply follow fixed rules. Instead, it can analyze situations and choose the best action based on the information available. As organizations continue to adopt intelligent solutions, AI agents are helping employees work faster and customers get better support. What are Azure AI Agents and How ...